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Who are Citrus Lime? Citrus Lime offer a cutting-edge Retail Systems, as well as the expertise and knowledge to drive all their customers forward to develop and grow their businesses. Founded in 1999, they started out as a pure tech company. Over the years they’ve developed and tailored their techy skills to meet the needs of the independent retailer within the industries they love. Our Story CRMCS supported Citrus Lime in moving from on-premises to…

Our three-step guide will help you create the solution you require. We’ll take you from basic advice to advanced techniques. All our video guides have been created by our very own Cloud Developer, Conor Lowe. Part 1 | Getting started with Power Automate Exploring the world of Microsoft’s no-code / low-code applications that can be used by anyone, from a novice business user to an IT professional. To begin, sign in to make.powerautomate.com with your…

Shaw & Co are award-winning corporate finance experts offering advisory services to UK SMEs on funding, buying, and selling businesses. We have created this article to explain how CRMCS worked with Shaw & Co on a DocDrive365 project. Shaw & Co’s vision was to configure a functionality where DocDrive365 would create a Microsoft Team or a Folder per Account depending on which of the 2 was selected by the user. DocDrive365 is our in-house document…

Changes are coming to Microsoft 365 licencing which we want to make you aware of. At the moment your Microsoft licencing is paid for on a monthly basis at a fix price with the flexibility of increasing and de-creasing the licence count on a monthly basis with a 12-month commitment. In October 2021 Microsoft announced they would be looking to make changes to the licence subscriptions and over the past 6 months have made multiples…

Our customers are evolving and changing every minute. They are purchasing tech, wanting low code/ no code solutions, or have decided to ‘level up’ their business. How we keep up with their journey is one major barrier to success but luckily change is the only constant in our line of work. If you’re finding that your CRM data can’t keep up, is missing, outdated or incomplete resulting in poor data quality, mismanaged relationships, professionals spending…

Omnichannel is an add on to Dynamics Customer Service that allows users to interact with customers in real time. It’s aimed at any companies who deal with a high volume of support queries and want to take their customer service to the next level through the use of live chat, voice and other great featuresThe chat functionality enables the user to communicate with a customer, whilst being able to view any of their data in…

Power Pages is a new feature which is currently in preview from Microsoft, it allows you to build a low-code website which directly links with your Power Platform and data. There has been previous applications released by Microsoft in the past which are similar to this called Dynamics 365 Power and Power App Portals but they both required a fair level of coding knowledge along with Dynamics 365 knowledge making it difficult for non-technical individuals…