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Retail Advice

Gain more ideal customers

Jane Kinsley | June 2022

What’s the ideal customer? That’s a question many retailers should (and do) ask themselves. While some have a good idea, others aren’t so sure. What we can all agree on, however, is one trait of an ideal customer is that they buy from you repeatedly.

Retail Advice

Get products online fast

Jane Kinsley | May 2022

With more people than ever shopping online, it’s important for your website to be the best it can be. Generating online sales is a lucrative business that can boost profits significantly.

Retail Advice

How Click & Collect adds 20% to your bottom line

Jane Kinsley | March 2022

With shopping online being the norm now, it’s more important than ever to make sure you’re ecommerce offer is in tip top condition. People shop all hours of the day, not just when your store is physically open. This means your stock has to be available 24 hours a day, seven days a week.

Retail Advice

A customer loyalty scheme that boosts sales by 20%

Jane Kinsley | February 2022

Although new customers are always a welcome addition to any business, getting people to shop with you over and over again is a more cost effective way to boost sales.

Retail Advice

Tools to save you time and maintain margins

Jane Kinsley | January 2022

Time is often the biggest enemy of independent retailers. Running a store takes time and for every job completed there’s another one swiftly following. From stock takes to purchase ordering to managing your website, there’s always something to be done.

Retail Advice

A Simple Plan for Success Online

Cate B | January 2022

There are 3 things that influence sales more than anything else.

Retail Advice

Simple tools that take the worry out of falling behind

Jane Kinsley | December 2021

As a busy independent retailer, you’ll understand how competitive retail has become. Ecommerce giants have disrupted the market and technology is changing the way people shop.

Retail Advice

Convenience: the future of online shopping

Jane Kinsley | October 2021

According to market and consumer data provider, Statista up to 87% of UK households made online purchases in 2020 – the highest rate in the past 11 years. The swell of activity is testament to how the internet is now the driving force behind shopping intention.

Cost-effective customer loyalty
Retail Advice

Cost-effective customer loyalty

Jane Kinsley | October 2021

As an independent retailer, you’ll appreciate how difficult it can be to acquire new customers. Running promotional campaigns to attract them to your store can be expensive, let alone the time and effort they involve. And, even when you do acquire them, there’s no guarantee they won’t just be one-off shoppers.

Retail Advice

Avoid disappointing customers

Jane Kinsley | September 2021

Disappointed customers are not good for business. When they can’t buy what they want from you because you don’t have it in stock or they don’t know when it will be available, they lose faith and shop elsewhere. That’s why it’s so important to be on top of your inventory so you never miss that sales opportunity.

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